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FAQs

Q: What is an Arctic Hitch Rentals Trailer?

Our units are walk in coolers and freezers mounted on a trailer and delivered directly to your function wherever that may be. We deliver it when and where you like and get it up and running for a worry free customer experience. Once your event is complete, we return and pack everything up.

 

Q: What if there is a problem with my cooler / freezer?

Our fleet of coolers / freezers are very well maintained and there should be no issues. If any issues do arise, we have service technicians available 24 hours a day, 7 days a week, to get the coolers / freezers back up and running again very quickly.

 

Q: Can the trailers be run on a generator?

Yes, these trailers can be run on a generator. You will be responsible for ensuring the generator has fuel throughout the duration of your rental period. Arctic Hitch also rents generators at reasonable prices.

 

Q: What size of freezers / coolers are available?

Arctic Hitch Rentals has 6ft x 6ft and 6ft x 12ft trailers. These can be used as either a freezer or a cooler. All of our trailers can also be set up as keg coolers with taps on the outside. These can be used for draft beer, RTD’s and kegged wines.

 

Q: Do coolers / freezers come with shelving installed?

Yes, the coolers and freezers come complete with shelving setups that are fully customizable. For example, there could be shelving for food down one side and keg storage on the other.

 

Q: What are your rental period options?

You can rent Arctic Hitch Rentals trailers on a daily, 2 to 3 day weekend, weekly or monthly basis. Whatever your requirements are, we have you covered.

 

Q: Does the trailer have steps?

Yes, it comes complete with a single step.

 

Q: How much power is required?

Our trailers require a 15amp 120 volt dedicated receptacle. This is a standard household receptacle. We recommend that the total distance from trailer to power outlet be no more than 50ft, however, in some circumstances, we may be able to go up to 100ft. Arctic Hitch Rentals includes power cords with all rentals to ensure the proper wire gauge for the application.

 

Q: Will my trailer be safe when nobody is around?

Yes, the trailers are lockable with a customer supplied lock along with a trailer hitch lock. (There is a safety feature that allows someone inside the trailer to open the door even when there is a lock on the outside). We also remotely monitor the freezer / cooler temperatures and receive email alerts due to any adverse conditions.

 

Q: Can I pick up and return the trailer?

Unfortunately, for insurance and liability issues, we must deliver, set up and pick up all trailers.

 

Q: What about insurance coverage?

You are responsible for insurance coverage if the trailer is damaged while in your control.

 

Q: Are trailers certified for use?

Yes, all of our trailers are ESA certified to ensure safety.

 

Q: Is a deposit required upon booking?

Yes, we require a 50% deposit to secure your reservation.

 

Q: What payment methods are accepted?

We are currently accepting cash, E-Transfer, Visa and Mastercard.

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